We are sorry to hear of the challenges you are experiencing with your product. Below are some solutions that the team has found helpful. If these solutions do not work, please return the product to the place of purchase for a refund or exchange.
Mousse
For best results, our mousse canisters are designed to dispense product when the nozzle is pointed upside down, to the ground. Dispensing in an upright or 90-degree position may lead to issues with product consistency or clogging. Additionally, all mousse canisters must be shaken thoroughly before each use to ensure an even product mixture. We recommend shaking the product for thirty seconds or more before dispensing the product.