We are sorry to hear of the challenges you are experiencing with your product. Below are some solutions that the team has found helpful. If these solutions do not work, please return the product to the place of purchase for a refund or exchange.
Aerosol
To avoid chronic clogging issues, we always recommend shaking the product thoroughly before each use. Ingredients can separate from the inside causing the small internal straw to pull the heaviest contents to the top-- resulting in a clog. The longer a product sits without use, the more likely this is to happen. We find that shaking the product for thirty seconds or more before each use helps to eliminate continual issues with clogging.
For an aerosol product that is currently not spraying correctly, remove the nozzle from the can and soak it in hot water. While the nozzle is off the can, run the stem under hot water for two minutes, then shake the can well and put back on the nozzle. This usually solves the problem. In addition, if your product continues to build up around the nozzle, try cleaning the nozzle right after use so the residue does not dry, causing clogs.